Analyst Programmer (CPE-AP-SWC) – HKT Services Limited

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Find latest careers especially some jobs related to Analyst Programmer (CPE-AP-SWC) – HKT Services Limited, published on March 29, 2016 at 11:02PM.

jobsDB Ref. JHK100003004378813

Employer Ref. CD5601475458-201

HKT (SEHK: 6823) isHong Kong’s premier telecommunications service provider. It meets the needs of the public and local and businesses with a wide range of services including local telephony, local data and broadband, telecommunications, mobile, and other telecommunications businesses such as premises equipment , outsourcing, consulting, and contact centers. 

Together with the highly successful business of its parent company, PCCW Limited, HKT offers innovative content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

The Job:

  • To work closely with customer, consultant and project manager to identify and evaluate Call Centre solutions and resolve project issues
  • To verify the  and deliver the technical solutions and implementation 
  • To prepare documentation and conduct acceptance test, system acceptance test and site acceptance test
  • To handle fault such as fault diagnosis, call centre system faults isolation, etc

 

The Person:

  • Higher Diploma/ Degree holder in Computer Studies, IT, Engineering, Electronics or related disciplines with 2 years’ experience application
  • Experience in CTI and telephony software development and call centre system integration
  • Familiar with call center systems such as IPT, call center reporting system, IVRS, CTI Integration, /predicative dialing system and Voice Logging systems
  • Good knowledge in JAVA, C#, C++, Perl or SQL is preferred
  • Good interpersonal and communication skills
  • Proficiency in spoken and written in both Chinese and English. Putonghua is an advantage

 

If you have the desire for an exciting and rewarding , please send us your resume, quoting the reference number, your present and expected salary by post, email or fax to the Human Resources Department.

Post: HR-ENGINEERING, 13/F, Lai Chi Kok Engineering Center, 4 Yuet Lun Street, Lai Chi Kok, Kowloon.

Email: career-engineering@pccw.com

Fax: (852) 2962 5605  

 

For more information on other job opportunities of PCCW, please visit our website at http://ift.tt/1lG67IY PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for -related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies ( http://ift.tt/1NMoq5S), a copy of which will be provided immediately upon request.

 

 

 

 

http://www.pccw.com

 

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