Analyst Programmer (CPE-AP-SWC) – HKT Services Limited

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Find latest careers especially some jobs related to Analyst Programmer (CPE-AP-SWC) – HKT Services Limited, published on March 29, 2016 at 11:02PM.

jobsDB Ref. JHK100003004378813

Employer Ref. CD5601475458-201

HKT (SEHK: 6823) isHong Kong’s premier telecommunications service provider. It meets the needs of the public and local and businesses with a wide range of services including local telephony, local data and broadband, telecommunications, mobile, and other telecommunications businesses such as premises equipment , outsourcing, consulting, and contact centers. 

Together with the highly successful business of its parent company, PCCW Limited, HKT offers innovative content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

The Job:

  • To work closely with customer, consultant and project manager to identify and evaluate Call Centre solutions and resolve project issues
  • To verify the  and deliver the technical solutions and implementation 
  • To prepare documentation and conduct acceptance test, system acceptance test and site acceptance test
  • To handle fault such as fault diagnosis, call centre system faults isolation, etc


The Person:

  • Higher Diploma/ Degree holder in Computer Studies, IT, Engineering, Electronics or related disciplines with 2 years’ experience application
  • Experience in CTI and telephony software development and call centre system integration
  • Familiar with call center systems such as IPT, call center reporting system, IVRS, CTI Integration, /predicative dialing system and Voice Logging systems
  • Good knowledge in JAVA, C#, C++, Perl or SQL is preferred
  • Good interpersonal and communication skills
  • Proficiency in spoken and written in both Chinese and English. Putonghua is an advantage


If you have the desire for an exciting and rewarding , please send us your resume, quoting the reference number, your present and expected salary by post, email or fax to the Human Resources Department.

Post: HR-ENGINEERING, 13/F, Lai Chi Kok Engineering Center, 4 Yuet Lun Street, Lai Chi Kok, Kowloon.


Fax: (852) 2962 5605  


For more information on other job opportunities of PCCW, please visit our website at PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for -related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies (, a copy of which will be provided immediately upon request.



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